Services

We are manufacturer.

Of course, the staff in our R&D department are well experienced in electrical industry, with more than 20 years' experience. HEMEI also offers personalised services to its customers, including OEM, ODM and OPM.

Yes, we welcome sample orders to test and check the quality, in order to be able to buy the most suitable products.

Communicating Customised Services

By phone or e-mail, development of visualisation and communication solutions.

Purchase Service

Hemei has professional contact personnel, in your confirmation of the needs of the order, the staff will immediately arrange for the production of personnel, and in the production process to keep in touch with you, after the completion of the production if you need to Hemei to arrange for the transport, we can be for the arrangement of the transport to deliver to your door.

Repair Service

We check, repair and update your devices and provide replacement devices, in case of an emergency.

Field Service

Our service technicians provide technical support, commissioning and maintenance of your installation.

Remote Assist

Remote services involve providing services for the customer’s plants and products from a different location using appropriate communication technologies. The service provided can range from diagnoses, configuration and parameterisation through to servicing or determining maintenance measures.